FAQ

Frequently Asked Questions
Below are some frequently asked questions, and answers, too! Oh boy. Try to read this before you ask a new question. If you know something we should add to this, let us know.

About the site (view all)

• What is Caleida?
• It's free?
• How do I get started?
• Who runs Caleida?

Accounts (view all)

• How do I become a member?
• Why am I being logged out of Caleida? What can I do to solve this problem?
• What are the different account types?
• How do I generate my invite codes? How do I invite someone else to join?
• How many invite codes can I generate?
• How do I update my journal?
• How does my Calendar work?
• What is an RPG journal?
• How do I get validated? It says I'm currently not validated!
• Why are there errors when I try to validate?
• How should I secure my password and prevent other people from logging into my account?
• I forgot my username / password!
• How can I change my password?
• How do I change my username?
• Someone broke into my Caleida account!
• How do I delete/undelete my entire journal?
• What are private messages and how do I send them?
• Can I turn private messaging off?
• What are the private message emoticons?
• I do not like these emoticons! How do I turn them off?

Paid Accounts (view all)

• How do I buy a paid account?
• How do I buy a paid account for somebody else?
• How do I pay for an account with cash?
• What happens to my paid account when it expires?
• What are the paid account benefits?
• How do I check my Caleida email?
• How do I add a poll to a journal entry?
• How do I create a custom mood theme?
• What is the Directory? How do I use this feature?
• How does the text messaging feature work?
• What are the fast servers?

Updating (view all)

• How do I update by email?
• Why does my journal (or friends view) suddenly require me to scroll?
• How do I post to my Caleida Journal via e-mail?
• Why is my entry not showing up where it should?
• How do I add a memory?
• How do I edit/delete a memory?
• Why are my journal entries showing an incorrect date/time?
• How do I make text bold, italic or centered?
• How do I add pictures to my journal entries?
• How do I add a link to another journal or another web site in my entry?
• How do I add a mood icon to my journal entries?
• How do I add "Current Music" to my journal entries?
• What are the Caleida-specific tags? What do they do?
• What is the "Backdate Entry" option? How do I use it?
• What does the "Don't auto-format" option do?
• How do I edit a journal entry I've written?
• How do I delete a journal entry I've written?
• Does Caleida delete old journal entries?
• Can I delete all my entries but keep my username?
• Why can't I edit my user bio, interests, or entries?
• How do I add a poll to a journal entry?
• Can I download a client to use on Caleida?
• How do I update from my mobile phone?
• What are tags? How do I use them?
• Why can't I see the tags?

Pictures (view all)

• What are user pictures? How do I upload them?
• Why are there errors when I try to upload a user picture?
• Are there content restrictions for user pictures? Can my user pictures show anything I want?
• How many user pictures (icons) can I have?
• How do I delete a user picture (icon) I no longer want?
• Why are my images not displaying? What is remote loading?
• How do I upload pictures to my gallery?

Comments (view all)

• How do I set up my message boards and see comments?
• Can I edit/delete/screen a comment I posted or that was posted in my journal?
• What is Comment IP Logging? What do you mean, "this user is logging my IP address"?
• How do I prevent anonymous people from commenting in my journal?
• How do I disable commenting in my journal?
• Why can't I reply to comments in email?
• How do I ban/unban a user from commenting in my journal?
• Where are my notification emails?
• What is comment screening? How do I set my screening options?
• Why are my comments showing an incorrect time?

Friends (view all)

• How do I manage my Friends list?
• How do I change from friends only to public?
• What is the auto-add Friends link on the User Info page?
• How are custom friends groups used?
• How do I control who can read my journal entries? What are security settings?
• If someone lists me as a Friend will they see my Friends-Only entries?
• My friends only posts are listed as public memories, who will see them?
• Can I make my whole journal Friends-only or Private?
• Can I ban someone from reading my journal?

Customization (view all)

• How do I switch my journal between S1 and S2?
• How do I add background music?
• What is the difference between S1 and S2? Which should I use?
• How do I modify the look of my journal?
• Why can't I use JavaScript or Flash in my styles?
• How do I make a custom style?
• How far will support volunteers help me with my customization requests?

Style System 1 (view all)

• What are overrides? How do they work?
• How do I change the font in my journal?
• How do I add a background image?
• How do I change the number of journal entries per page?
• How do I change what my comments links say?
• In what other ways can I customize my journal?
• My overrides won't work. What's wrong?
• I tried to customize my journal using overrides and now it won't display. Why?

Style System 2 (view all)

• How do I customize my journal using S2?
• I am using S2. Why are some customization options not available?
• What is a Link List? How do I put a Link List in my S2 style?
• Where can I go to learn more about advanced S2 customization?
• My friends' comment pages are displaying in different styles. How do I change this?
• What are the different S2 layer types?
• How do I create a custom S2 style?

Communities (view all)

• What is a community?
• I no longer want my community. What are my options?
• How do community journals work?
• How do I join a community and read its entries on my Friends page?
• How do I post in a community?
• Can I edit/delete an entry in a community journal?
• How do I find a community?
• How do I leave a community?
• How do I post a Members-Only entry in a community?
• If I join or watch a community, can the members see the protected entries made in my journal?

Community Management (view all)

• How do I create a community?
• What are the options regarding open and closed communities?
• How do I add users and grant posting access to my community?
• How do I remove or ban a member of my community?
• What is the "Moderator" option? How does it work?
• How do I give my community to another maintainer?

Conflicts with Other Users (view all)

• How do I contact the Abuse team?
• Someone is harassing me! What steps should I take?
• I'm being attacked by an anonymous poster!
• What kind of material is prohibited on Caleida?
• To what level of decency are journals held?
• Is adding someone to my Friends list against the Terms of Service?
• I'm being stalked! What should I do?
• Someone on Caleida is infringing on my copyright! What should I do?
• My account has been suspended! How can I get it back?

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